‘No matter which way you turn they have actually got you’: Universal Credit, conditionality and discretion
February 20, 2018 Leave a Comment
Specialist welfare rights advice practitioner and trainer Sarah Batty outlines her 2017 research into the impact of welfare reforms on social tenants in the North East
I am particularly interested in the interaction between increasing conditionality and increasing discretion within the social security system. One aspect of this is the discretionary powers of Jobcentre work coaches who administer the ‘personalised conditionality’ within the new Universal Credit (UC). I wanted to explore the perspectives of claimants, and among the people who talked to me were two women with health conditions who had also experienced benefit sanctions. Their stories illuminate the emerging tension between discretionary conditionality and support for vulnerable people. Read More